CommonTech.com ("we," "our," or "us") is dedicated to protecting your personal information. This Privacy Policy outlines our data handling practices in compliance with the Data Protection Act, 2012 (Act 843) of Ghana.
1. Information We Collect
We collect the following personal and transactional details:
Account Information
Name, email address, phone number, and account tier credentials (for Users, Agents, and Resellers).
Order & Recipient Data
Phone numbers submitted for data bundle top-ups, transaction amounts, carrier selection (MTN, Telecel, AT), and status logs.
Verification Data
Data used to authenticate authorized phone numbers within our delivery database.
Technical Data
IP address, browser type, device information, and transaction timestamps collected automatically via system logs and cookies.
2. How We Use Your Information
We use your data strictly to:
- Verify recipient phone numbers and execute data bundle orders.
- Communicate order statuses, platform updates, and technical notifications.
- Authenticate user accounts, manage Reseller/Agent storefronts, and prevent fraudulent transactions.
- Comply with Ghanaian financial record-keeping standards and anti-fraud regulations.
4. Data Security & Storage
- All communications between your browser and our website are protected using TLS/HTTPS 256-bit encryption.
- Internal access to customer databases and verification lists is strictly role-restricted to authorized technical personnel.
- Transactional records are retained only for the duration required by Ghanaian tax, accounting, and anti-fraud compliance mandates.
5. Your Rights Under Act 843 (Ghana)
Under the Data Protection Act, 2012 (Act 843), you have the right to:
- Access the personal information we hold about you.
- Request the correction of inaccurate or incomplete contact details.
- Request the deactivation of your account and deletion of your records, subject to statutory transaction retention periods.
6. Contact Information
For inquiries regarding these policies or to exercise your privacy rights, please contact our data governance desk:
CommonTech
Republic of Ghana
Need Assistance or Legal Clarification?
Our support team is active daily from 5:00 AM to 11:59 PM GMT (Monday – Sunday).